SHOKZ

Professional communication without shutting yourself off from your surroundings

A business headset should help you communicate. But what if you also need to hear what is happening around you? With its open-ear headsets, SHOKZ takes a different approach to professional audio. Instead of covering or blocking the ears, they remain open. Users can make calls and listen to audio while staying aware of colleagues, traffic, machinery and other sounds around them. This makes SHOKZ an interesting choice for office and hybrid work, but especially for employees who need to stay mobile and alert while working.

ATIS supplies SHOKZ to resellers and integrators in the Netherlands, Belgium and Luxembourg, supporting partners with product advice, demos, project support and technical expertise.

Why should resellers choose SHOKZ?

Most business headsets are designed to isolate users from their surroundings as much as possible. That can be useful in a busy office, but it is not ideal for every working environment.

A warehouse employee needs to hear colleagues or approaching vehicles.

A field service engineer needs to remain alert to traffic. Retail employees need to stay approachable to customers. And some users simply do not like wearing something on or inside their ears for hours at a time. SHOKZ offers an alternative for these situations.

With its open-ear design, the ears remain free while users can make calls and listen to audio. This creates a different category within the business headset portfolio: professional communication for employees who need to stay connected to both their conversation and their surroundings.

Open-ear: hear and be heard

With traditional headsets, the speaker is positioned on or inside the ear. SHOKZ uses bone conduction technology in models such as the OpenComm2, transmitting sound through vibrations while leaving the ear canal open. This offers an important practical advantage: sounds from the surrounding environment remain audible. For professional users, this can be particularly valuable in situations where awareness of the surroundings is part of the job. For example:

• logistics and warehouses;
• transport;
• field service;
• retail;
• manufacturing environments;
• hospitality;
• healthcare;
• hybrid and mobile employees;
• office environments where employees want to remain approachable.

The headset becomes part of the working environment rather than a way of shutting yourself off from it.

Comfort throughout the working day

A headset worn for several hours a day needs to be comfortable. Because the open-ear design places nothing inside the ear canal and does not cover the ears with large ear cushions, SHOKZ offers a different wearing experience from traditional headsets. The OpenComm2, for example, weighs just 35 grams and is designed to remain comfortable during extended use.

This makes open-ear particularly interesting for employees who are frequently on the move or regularly make calls throughout the working day but do not want to continuously wear a traditional headset.

SHOKZ OpenComm2 for business communication

The OpenComm2 series is an important part of the SHOKZ business portfolio. The headset combines an open-ear design with an adjustable boom microphone featuring DSP noise cancellation. This allows users to remain aware of their surroundings while the microphone focuses on clear voice transmission during calls. The OpenComm2 offers up to 16 hours of talk time and a wireless Bluetooth range of up to 30 metres. Multipoint connectivity allows it to remain connected to two devices.

For employees who regularly switch between a smartphone and computer throughout the day, this provides additional flexibility.

OpenComm2 UC for office and hybrid work

For employees who communicate primarily via computer, there is the OpenComm2 UC. This version includes the SHOKZ Loop wireless adapter for a stable connection to a PC or Mac and is available with USB-A or USB-C. This makes the OpenComm2 UC an interesting solution for home offices, corporate workplaces and employees who frequently use online meetings and business communication applications.

Users get the convenience of a professional wireless headset while remaining approachable to colleagues and aware of their surroundings thanks to the open-ear design.

SHOKZ for frontline employees

We see one of the biggest opportunities for SHOKZ among employees who do not spend their entire working day behind a desk. Think of warehouse staff, service engineers, drivers, retail employees and other frontline professionals. In these environments, communication often needs to go hand in hand with mobility and situational awareness. The OpenComm2 design can also be combined with various types of personal protective equipment, such as earplugs, helmets and face protection.

For resellers, this opens up a very different market from the traditional office headset.

Open-ear communication in logistics and warehouses

Logistics environments are a good example of where open-ear communication can add value. Employees need to remain reachable while also being able to respond to colleagues, vehicles, machinery and other signals in their surroundings. A traditional headset that significantly isolates the ear is not always the most logical solution.

With SHOKZ, employees can communicate while keeping their ears open. Combined with mobile communication and push-to-talk solutions, this creates interesting opportunities for warehouses, distribution centres and other operational environments.

Push-to-Talk with SHOKZ

In addition to regular business communication, SHOKZ also offers solutions for specific Push-to-Talk applications. The business portfolio includes versions of the OpenComm2 designed for use with PTT platforms such as Zello. This allows open-ear audio to become part of a modern push-to-talk solution for employees who need to communicate quickly with colleagues or teams.

For resellers, this creates opportunities in logistics, transport, retail, hospitality, events and other sectors where immediate group communication is important.

OpenMeet: open-ear for the professional workplace

Alongside OpenComm, SHOKZ offers OpenMeet as a solution specifically designed for professional communication and meetings. Once again, the open-ear principle is central: professional communication without completely shutting the user off from their surroundings. SHOKZ is therefore expanding its business portfolio from mobile and frontline communication into the professional workplace.

For resellers, this means open-ear does not have to be a niche solution for specific working environments. It can also provide an alternative within the broader business headset portfolio.

Not every employee needs the same headset

An interesting commercial opportunity for resellers emerges when headsets are no longer considered a single standard product for an entire organisation. An employee in a busy contact centre has different requirements from someone working in a warehouse. An account manager who spends much of the day on the road works differently from someone at a fixed office workstation. One headset model therefore does not have to be the best choice for every user.

Within the ATIS portfolio, traditional business headsets can be combined with open-ear solutions from SHOKZ. This makes it possible to select the right solution for each user group based on the working environment, type of calls, wearing comfort and the extent to which employees need to remain aware of their surroundings.

Why SHOKZ through ATIS?

SHOKZ adds a relatively new category to the business headset portfolio. This also means customers sometimes need to experience open-ear for themselves before they fully understand what it can offer their employees. ATIS therefore supports resellers not only with product supply, but also when introducing SHOKZ to business customers. ATIS partners can benefit from:

• advice on SHOKZ business headsets;
• support with product selection;
• demo and testing opportunities;
• support for business projects;
• advice on office, mobile and frontline applications;
• expertise in business communication solutions;
• commercial support for resellers.

Because ATIS also supplies other professional headset brands and communication solutions, we can work together to determine where SHOKZ genuinely adds value.

Not every project requires open-ear. But where situational awareness, mobility and wearing comfort are important, SHOKZ can make the difference.

A new headset category for new working environments

Traditionally, the business headset market has focused on two objectives: users need to hear the other person clearly, and the other person needs to understand them clearly.

SHOKZ adds a third question:

What else does the user need to hear at the same time?

For an office employee, that might be a colleague. For a retail employee, a customer. For a warehouse employee, an approaching vehicle. And for someone working outdoors, traffic.

That is exactly where the commercial opportunity for resellers emerges.

SHOKZ does not necessarily replace every traditional headset. Instead, it adds an alternative for users and working environments where isolation from the surroundings is not desirable.

Frequently asked questions about SHOKZ business headsets

What is an open-ear headset?

With an open-ear headset, the ear canal remains open while listening and making calls. This allows users to hear audio while continuing to perceive sounds from their surroundings.

What is bone conduction?

Bone conduction is a technology that transmits sound through vibrations without requiring a traditional speaker inside or directly in front of the ear canal. SHOKZ uses this technology in models including the OpenComm2.

Which employees can benefit from a SHOKZ headset?

SHOKZ can be particularly interesting for employees who need to remain aware of their surroundings during calls. This includes people working in logistics, transport, retail, field service and other frontline roles. Office and hybrid employees who prefer to keep their ears free can also benefit from open-ear technology.

What is the difference between SHOKZ OpenComm2 and OpenComm2 UC?

The OpenComm2 is primarily designed for mobile communication via Bluetooth. The OpenComm2 UC includes a SHOKZ Loop USB adapter and is therefore designed for professional use with PCs and Macs, for example in office and hybrid working environments.

Can SHOKZ be used with personal protective equipment?

The OpenComm2 is designed so that it can be used in combination with various types of personal protective equipment, including earplugs, helmets and face protection. Whether a particular combination is suitable should always be assessed according to the safety requirements of the specific working environment.

Is SHOKZ suitable for warehouses and logistics?

Open-ear can be particularly interesting in logistics environments because employees can remain aware of their surroundings while communicating. Which headset and communication solution is suitable depends on the work being performed and the applicable on-site safety regulations.

Does SHOKZ offer Push-to-Talk solutions?

Yes. The business portfolio includes versions designed for Push-to-Talk applications. ATIS supplies, among others, an OpenComm2 PTT version for Zello.

Is ATIS a SHOKZ distributor?

Yes. ATIS is a distributor of SHOKZ for the business reseller and integrator market in the Netherlands, Belgium and Luxembourg. Partners can contact ATIS for products, advice, demos, project support and technical expertise.

Offer SHOKZ to your customers?

Do you have customers whose employees need to remain reachable while also staying aware of their surroundings? SHOKZ can be an interesting addition to your headset portfolio.

From hybrid employees to logistics, retail, transport and frontline professionals, ATIS helps you identify where open-ear communication can add value.

Contact ATIS and discover which SHOKZ solution is the right fit for your customer or project.